Terms of Service & SMS Terms

By accessing or using the website at https://goldfien.com or communicating with Goldfien Marketing Agency, you agree to be bound by these Terms of Service. If you do not agree, please do not use our website or submit our forms.

Goldfien Marketing Agency operates an SMS program to keep you informed about your audit request, appointments, and account. When you opt in, you will receive recurring automated SMS/MMS messages for the following use cases:

• Appointment reminders, confirmations, and scheduling updates.
• Audit request status and follow-up notifications.
• Account status alerts and service-related updates.
• Informational and transactional messages regarding requested marketing services.

Example message: “Thank you for contacting Goldfien Marketing Agency! You are now subscribed to receive updates regarding your service request. Msg & data rates may apply. Reply STOP to cancel at any time, or HELP for support.”

End users opt in by visiting our website at https://goldfien.com/contact and filling out the lead request form. Directly above the submit button, there is a clear checkbox and disclosure stating that by submitting their phone number, the user agrees to receive SMS updates and communications from Goldfien Marketing Agency. The checkbox is not pre-checked, is optional, and is not a condition of purchasing any goods or services.

To stop receiving messages, reply “STOP” to any text message. After sending STOP, you will receive one final confirmation text acknowledging your opt-out request. No further messages will be sent unless you re-initiate the program.

For email communications, use the unsubscribe link provided in any email.

For assistance, reply “HELP” to any text message, or contact customer support directly:

• Email: info@goldfien.com
• Phone: (415) 299-1896
• Website: https://goldfien.com

Message and data rates may apply. Standard message and data rates may apply to each message sent or received from us, depending on your mobile carrier and messaging plan. Message frequency varies depending on your account activity, appointment schedule, and inquiry requests. Goldfien Marketing Agency is not responsible for any charges your mobile carrier may bill you for receiving SMS/MMS messages.

Carriers are not liable for delayed or undelivered messages. Goldfien Marketing Agency is not liable for delays or failures in the delivery of any SMS/MMS message caused by your mobile carrier, network outages, carrier filtering, insufficient storage on your device, or other circumstances outside of our control. We are also not responsible for any temporary service interruptions, carrier network delays, or third-party platform downtime that may affect message delivery.

You must be 18 years of age or older to use this SMS service. By using our website, submitting our forms, or opting in to our SMS program, you represent and warrant that you are 18 years of age or older and are legally capable of entering into these Terms of Service.

All content on this site—including text, images, logos, graphics, and agency assets—is the property of Goldfien Marketing Agency and is protected by copyright and intellectual property laws.

Goldfien Marketing Agency provides software, lead capture architecture, and marketing services. While we strive to maintain uninterrupted performance, we are not liable for temporary service interruptions, carrier network delays, or third-party platform downtime.

These Terms of Service work together with our Privacy Policy, which explains how we collect, use, and protect your personal information. Please review our Privacy Policy for full details. By using our website and SMS program, you acknowledge that you have read and understood both documents.